Privacy Policy

Last updated: June 28, 2026

Great Lakes Mobile Cigars (“Great Lakes Mobile Cigars,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, book an event, purchase products or packages, sign up for updates, or otherwise interact with us online.

By using this website, you agree to the terms of this Privacy Policy.

1. Adults 21+ Only

Great Lakes Mobile Cigars provides cigar-related experiences, event services, and products intended only for adults who are 21 years of age or older. Our website, store, event booking services, and cigar-related content are not intended for anyone under the age of 21.

We may ask you to confirm that you are at least 21 years old before accessing certain areas of the site, purchasing products, booking services, or participating in an event. Valid identification may be required at in-person events.

2. Information We Collect

We may collect the following types of information:

Information You Provide to Us

You may provide personal information when you:

  • Submit a contact form
  • Request information about booking an event
  • Purchase products, packages, or services through our store
  • Create an account, if account creation is available
  • Subscribe to email updates or newsletters
  • Communicate with us by email, phone, social media, or other methods
  • Leave a review, testimonial, or other public-facing content, if enabled

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Event date, location, and event details
  • Order details and purchase history
  • Payment-related information
  • Any message, question, or request you send to us

Payment Information

If you make a purchase or pay a deposit through our website, your payment may be processed by a third-party payment provider such as [Stripe, PayPal, WooPayments, Square, or other provider]. We do not intentionally store your full credit card number on our website. Payment providers may collect and process payment information according to their own privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visit
  • Approximate location based on IP address
  • Interactions with our website

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries
  • Process event booking requests
  • Communicate about private events, public events, and cigar packages
  • Process store orders, payments, shipping, refunds, and returns
  • Confirm age eligibility where required
  • Provide customer support
  • Send order confirmations, booking updates, and service-related messages
  • Send marketing emails or updates if you choose to subscribe
  • Improve our website, products, services, and customer experience
  • Prevent fraud, abuse, unauthorized access, or other misuse
  • Comply with legal obligations
  • Enforce our terms, policies, and agreements

4. Event Booking Information

When you request to book Great Lakes Mobile Cigars for a wedding, private party, corporate event, festival, or other gathering, we may collect details about your event, including the date, location, number of guests, event type, requested services, and special notes you provide.

We use this information to determine availability, prepare quotes, communicate with you, schedule services, and provide the requested event experience.

5. Store Orders and Shipping

If you purchase products or packages from our website, we may collect and use your information to process your order, accept payment, arrange shipping or pickup, provide order updates, manage returns or refunds, and maintain business records.

We may share necessary order and shipping information with payment processors, shipping carriers, fulfillment providers, or other service providers that help us complete your transaction.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the site function, remember preferences, analyze traffic, improve performance, and support store features such as carts and checkout.

Cookies may be used for:

  • Website functionality
  • Shopping cart and checkout
  • Security
  • Analytics
  • Remembering preferences
  • Age confirmation
  • Marketing or advertising, if enabled

You can adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.

7. Analytics and Third-Party Tools

We may use third-party tools such as Google Analytics, WordPress plugins, WooCommerce extensions, payment processors, email marketing services, social media platforms, or other service providers to operate and improve our website and business.

These providers may collect or process information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services you interact with.

8. Email Marketing

If you sign up for emails, newsletters, event updates, promotions, or announcements, we may use your email address to send those messages.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to orders, bookings, payments, customer service, or legal matters.

9. How We Share Information

We do not sell customer lists or personal contact information in the ordinary sense.

We may share information with trusted third parties when necessary to operate our website and business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email service providers
  • Analytics providers
  • Booking, form, or calendar tools
  • Professional advisors, such as accountants or attorneys
  • Law enforcement, regulators, or other parties when required by law
  • Business successors in connection with a sale, merger, transfer, or reorganization

We only share the information reasonably necessary for those purposes.

10. How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. These steps may include secure website technology, limited access to customer information, payment processing through third-party providers, and reasonable administrative and technical safeguards.

However, no website, online store, email system, or internet transmission is completely secure. We cannot guarantee absolute security.

11. How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, process orders, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

For example, order and transaction records may be retained for accounting, tax, fraud prevention, customer service, or legal reasons.

12. Your Choices and Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information, such as the right to:

  • Request access to the personal information we have about you
  • Request corrections to inaccurate information
  • Request deletion of certain personal information
  • Opt out of marketing emails
  • Ask questions about how your information is used

To make a privacy request, contact us using the information listed below. We may need to verify your identity before fulfilling certain requests.

13. Children’s Privacy

Our website, products, event services, and cigar-related content are not intended for children or anyone under the age of 21. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it.

14. Links to Other Websites

Our website may include links to third-party websites, social media pages, payment processors, or other external services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Social Media

If you interact with us on social media platforms such as Facebook, Instagram, TikTok, or other services, those platforms may collect information about you according to their own privacy policies. Any comments, posts, tags, messages, or interactions you make on social media may be visible to others depending on your privacy settings.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Great Lakes Mobile Cigars
Email: greatlakesmobilecigars@gmail.com
Phone: (989)284-1202
Mailing Address: 852 South Powell, Essexville, MI 48732
Service Area: Central Michigan and surrounding areas