Terms & Conditions

Last updated: June 28, 2026

Welcome to Great Lakes Mobile Cigars. These Terms & Conditions (“Terms”) govern your use of our website, online store, event booking services, public event information, and any other products or services offered by Great Lakes Mobile Cigars (“Great Lakes Mobile Cigars,” “we,” “our,” or “us”).

By visiting our website, submitting a form, purchasing a product or package, booking an event, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use this website or our services.

1. Adults 21+ Only

Great Lakes Mobile Cigars provides cigar-related services, products, event experiences, and content intended only for adults who are 21 years of age or older.

By using this website, purchasing from our store, submitting a booking request, or attending an event where our cigar services are offered, you confirm that you are at least 21 years old.

We reserve the right to request valid government-issued photo identification before completing a purchase, fulfilling an order, providing cigar-related services, or allowing participation in cigar-related activities. We may refuse service, cancel an order, or decline participation if age cannot be verified.

2. Website Use

You agree to use this website only for lawful purposes. You may not use this website in any way that could damage the site, interfere with other users, attempt unauthorized access, submit false information, violate applicable laws, or misuse our content, forms, checkout system, or services.

We may update, change, suspend, or discontinue any part of the website at any time without notice.

3. Event Booking Services

Great Lakes Mobile Cigars offers mobile cigar lounge experiences for events such as weddings, private parties, corporate events, festivals, golf outings, and other special occasions.

Submitting a booking request does not guarantee availability or confirm an event booking. An event is not confirmed until we have accepted the booking, any required deposit or payment has been received, and any required agreement, invoice, or confirmation has been completed.

Event availability, service areas, package details, travel requirements, pricing, and service options may vary based on date, location, event size, event type, staffing, local rules, and other factors.

4. Cigar Packages and Event Packages

Cigar packages, event packages, and service descriptions listed on the website are provided for general information. Package details, included items, cigar selections, quantities, availability, pricing, and service options may change.

We make reasonable efforts to keep package information accurate, but we do not guarantee that every product, cigar selection, service option, or package detail will always be available. If a listed item or option is unavailable, we may offer a suitable substitute, adjustment, or updated quote.

5. Public Events and Upcoming Events

Our Upcoming Events page may list festivals, public events, markets, or other locations where Great Lakes Mobile Cigars plans to appear. Event dates, times, locations, and details are subject to change.

We are not responsible for changes made by event organizers, including cancellations, rescheduling, location changes, admission requirements, weather-related decisions, vendor changes, or event rules. Please check the event organizer’s information when applicable.

6. Store Purchases

Our online store may offer products, packages, merchandise, gift items, booking-related purchases, deposits, or other items.

By placing an order, you agree that all information you provide is accurate and complete. We reserve the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraud, age verification issues, shipping restrictions, or violation of these Terms.

Prices, product descriptions, availability, and promotions may change without notice.

7. Tobacco-Related Products and Services

Any tobacco-related products, cigar services, or cigar-related event experiences are intended only for adults 21 years of age or older.

Tobacco products are not intended for minors, pregnant individuals, or anyone who should avoid tobacco or nicotine. Cigars and tobacco products may present health risks. Participation in cigar-related activities is voluntary and at your own discretion.

We reserve the right to refuse service, decline sales, cancel orders, or remove access to cigar-related services if we believe age requirements, legal requirements, event rules, or safety expectations are not being met.

8. Payments

Payments may be processed through third-party payment providers. By making a purchase or payment, you agree to the terms and policies of the applicable payment processor.

We do not intentionally store full credit card numbers on our website. Payment processing may be handled by providers such as [Stripe, PayPal, WooPayments, Square, or other provider].

All prices are listed in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, service fees, travel fees, or additional charges may be added where required.

9. Deposits, Final Payments, and Event Balances

Certain event bookings may require a deposit, partial payment, or full payment to reserve the date. Payment terms will be provided during the booking process, on an invoice, or in a separate event agreement.

Unless otherwise stated in writing, a date is not reserved until the required deposit or payment has been received and the booking has been confirmed by Great Lakes Mobile Cigars.

Final balances, if applicable, must be paid by the due date provided. Failure to make required payments may result in cancellation of services.

10. Cancellations, Rescheduling, and Weather

Event cancellations, rescheduling requests, weather-related changes, deposits, refunds, and service changes are governed by our Booking & Cancellation Policy, which is incorporated into these Terms by reference.

Please review that policy before booking an event.

11. Shipping

Shipping terms, delivery timeframes, order processing, carrier information, shipping restrictions, and lost or delayed package procedures are governed by our Shipping Policy, which is incorporated into these Terms by reference.

Please review that policy before placing an order.

12. Refunds and Returns

Store refunds, returns, exchanges, damaged items, incorrect items, and other order issues are governed by our Refund & Returns Policy, which is incorporated into these Terms by reference.

Event deposits, event cancellations, and event-related refunds are governed by our Booking & Cancellation Policy.

13. Promotions, Discounts, and Gift Cards

Promotions, discounts, coupon codes, gift cards, or special offers may be subject to additional terms, expiration dates, exclusions, or limitations. We reserve the right to modify, cancel, or refuse a promotion if it is misused, applied in error, expired, or otherwise invalid.

Unless otherwise stated, discounts cannot be combined and have no cash value.

14. Accuracy of Information

We make reasonable efforts to provide accurate information on our website, but errors may occur. We do not guarantee that all descriptions, prices, images, availability, event details, or other content will always be complete, accurate, current, or error-free.

We reserve the right to correct errors, update information, cancel orders, or modify services if information on the website is inaccurate.

15. Photos, Media, and Event Content

Photos, videos, logos, graphics, text, and other content on this website are owned by Great Lakes Mobile Cigars or used with permission unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without written permission.

At public or private events, photos or videos may be taken for promotional, social media, or business purposes. If you have concerns about being photographed or filmed at an event, please contact us or notify our team at the event.

16. User Submissions, Reviews, and Testimonials

If you submit a review, testimonial, comment, photo, message, or other content to us, you grant Great Lakes Mobile Cigars permission to use, display, edit, reproduce, and share that content for business, marketing, and promotional purposes, unless otherwise agreed in writing.

You are responsible for ensuring that anything you submit is accurate, lawful, and does not violate the rights of others.

We reserve the right to remove, edit, or decline to publish user-submitted content for any reason.

17. Third-Party Links and Services

Our website may contain links to third-party websites, payment processors, shipping providers, social media platforms, event organizers, plugins, or other services.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

18. No Guarantee of Results or Availability

We work to provide a high-quality mobile cigar lounge experience, but we do not guarantee that every requested date, cigar selection, product, package, event feature, or service option will be available.

Event services may be affected by weather, venue rules, local regulations, safety concerns, staffing, travel conditions, supplier availability, or circumstances beyond our control.

19. Limitation of Liability

To the fullest extent permitted by law, Great Lakes Mobile Cigars will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website, store, event services, products, or participation in cigar-related activities.

Our total liability for any claim related to a product, order, booking, event, or service will not exceed the amount you paid to Great Lakes Mobile Cigars for the specific product, order, booking, or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

20. Assumption of Risk

By participating in cigar-related activities, purchasing cigar-related products or services, or attending an event where cigars are offered, you acknowledge that tobacco use involves personal choice and potential health risks.

You are responsible for your own decisions regarding tobacco use and participation in cigar-related activities. We encourage all guests to follow applicable laws, venue rules, safety expectations, and responsible use guidelines.

21. Indemnification

You agree to defend, indemnify, and hold harmless Great Lakes Mobile Cigars, its owners, employees, contractors, representatives, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of the website, inaccurate information, unlawful conduct, or violation of the rights of others.

22. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect information. Please review our Privacy Policy before using the website, submitting forms, booking services, or making purchases.

23. Accessibility

We want our website to be accessible and usable. If you have difficulty accessing content, using features, or completing a purchase or booking request, please contact us so we can assist you.

For more information, please review our Accessibility Statement.

24. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of the website, store, booking services, or other services after changes are posted means you accept the updated Terms.

25. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles, unless another jurisdiction’s laws are required to apply.

26. Contact Us

If you have questions about these Terms, please contact us:

Great Lakes Mobile Cigars
Email: greatlakesmobilecigars@gmail.com
Phone: (989)284-1202
Mailing Address: 852 South Powell, Essexville, MI 48732
Service Area: Central Michigan and surrounding areas